Terms & Conditions

1.Introduction

Welcome to 7slot. These Terms and Conditions ("Agreement", "Terms") constitute a legally binding contract between you ("Player", "User", "you") and 7slot ("we", "us", "the Platform", "the Operator") in respect of your registration, access to, and use of the services available at https://7slot.casa and any related subdomains or applications operated by us.

7slot operates as an English-language sports betting and casino entertainment platform designed primarily for players based in Malaysia. The platform supports Malaysian Ringgit (MYR) transactions and integrates with Malaysian payment systems including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB and Public Bank, among others.

By accessing, registering with, or using any part of 7slot, you unconditionally accept these Terms in their entirety. If you do not accept these Terms, you must cease use of the platform immediately and not register an account.

2.Definitions

The following defined terms are used throughout this Agreement. Where the context requires, the singular includes the plural and vice versa.

3.Account Eligibility

To register and maintain an account with 7slot, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis:

• You are at least 21 years of age. 7slot enforces a strict minimum age of 21 for all account holders. Underage gambling is prohibited and any account found to have been opened by a person under 21 will be closed immediately.
• You are not a resident of, or located in, a jurisdiction where online gambling is expressly prohibited by applicable law.
• You are registering on your own behalf and not on behalf of any third party.
• You have not been previously excluded, banned, or self-excluded from 7slot or been informed that your account is subject to restrictions.
• You are not acting in a professional capacity to exploit the Platform for commercial gain, arbitrage, or any purpose contrary to these Terms.
• All information provided during registration is accurate, current, and complete. Providing false registration details constitutes a material breach of these Terms.

4.Account Registration

Each Player is permitted to hold one account only. Duplicate, multiple, or shared accounts are prohibited. If duplicate accounts are detected, 7slot reserves the right to close all associated accounts and void any pending or unsettled bets.

During registration, you are required to provide accurate personal details including your full legal name, date of birth, email address, and a valid Malaysian phone number. You must create a secure, unique password for your account.

You are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify 7slot support immediately if you suspect any unauthorised access to your account. 7slot accepts no liability for losses resulting from unauthorised access where the Player has failed to maintain adequate credential security.

7slot may, at its discretion, request KYC documentation at any time, including during the withdrawal process. Typical verification documents include a copy of your national identity card (MyKad), proof of address, and payment method screenshots. Accounts unable to pass verification may have withdrawals held pending review.

5.Terms of Use

When accessing and using the 7slot Platform, you agree to the following conduct standards:

• Use the Platform only for lawful personal entertainment purposes.
• Not use any automated tools, bots, scripts, or software to access, scrape, or interact with the Platform without prior written authorisation.
• Not attempt to exploit software bugs, errors, or technical vulnerabilities for financial gain. Any winnings derived from a manifest error may be voided.
• Not engage in collusion, match-fixing, arbitrage, or any conduct that disrupts fair play or the integrity of markets offered on the Platform.
• Not use multiple accounts, false identities, or proxy services to circumvent account restrictions or access promotions ineligibly.
• Treat customer support staff and other users with respect. Abusive, threatening, or harassing behaviour may result in account suspension.

7slot reserves the right to monitor account activity for compliance with these Terms. Where breaches are detected, the Operator may suspend access, void wagers, withhold withdrawals, or close accounts depending on the severity of the breach.

6.Deposits & Withdrawals

All transactions on the 7slot Platform are conducted in Malaysian Ringgit (MYR) unless a cryptocurrency denomination is selected by the Player from the available options.

Deposits: Players may fund their accounts via the payment methods made available at any given time, which may include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, selected debit and credit cards, and supported cryptocurrencies (BTC, ETH, USDT, LTC). Minimum and maximum deposit limits apply per method and may be subject to change. Players are responsible for verifying applicable limits prior to initiating a transaction.

Withdrawals: Withdrawal requests are processed subject to identity verification and satisfaction of any applicable wagering requirements on bonus funds. 7slot endeavours to process withdrawal requests within the timeframes published in the platform's support documentation, subject to the volume of pending requests and additional verification requirements. Withdrawals will ordinarily be returned via the same payment method used for the original deposit where the method supports outgoing transfers.

Fees: 7slot does not charge platform-side processing fees on standard deposits or withdrawals. However, payment processors and financial institutions may impose their own transaction fees for which the Operator accepts no responsibility.

7.Bonuses & Promotions

7slot may offer promotional bonuses, migration incentives, reload offers, cashback arrangements, and loyalty programme benefits from time to time. All such offers are subject to specific terms published alongside each promotion and the general provisions set out below:

• Bonuses are available to eligible, verified account holders only. Players who have self-excluded or whose accounts are under review are not eligible.
• Each promotion specifies a wagering requirement that must be met before bonus-derived funds become withdrawable. Wagering requirements, eligible games, time limits and minimum odds (for sports bonuses) are detailed per offer.
• 7slot reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice where there is a legitimate operational reason.
• Bonus abuse — including, but not limited to, opening multiple accounts to claim an offer repeatedly, exploiting low-edge games to clear wagering requirements, or systematic exploitation of promotional terms — constitutes a breach of these Terms and may result in bonus forfeiture and account closure.
• Where a Player opts into a bonus offer, the specific terms of that offer apply. Players who do not wish to accept bonus funds should contact support before a qualifying deposit is made.

8.Betting & Gaming Rules

All bets and game rounds placed on 7slot are subject to the specific rules of the relevant sport or game product. Players are responsible for reading and understanding applicable rules before placing a stake.

7slot operates sports betting markets covering competitions including, but not limited to, the EPL, Liga Super Malaysia, UEFA competitions, UFC and other major sporting events. Live in-play markets are subject to the standard latency inherent in live data feeds; the Operator accepts no responsibility for bet acceptance delays arising from connectivity issues on the Player's device or network.

In the event of a manifest error in pricing, the Operator reserves the right to void affected bets and return stakes. Decisions regarding bet settlement are final once confirmed. Where a Player disputes a settlement outcome, a formal complaint may be submitted via the support channels listed in Section 16 of this Agreement.

Casino game outcomes, including slot spins, live dealer hands, and instant game rounds, are determined by certified random number generators or live studio equipment. Return to Player (RTP) percentages are published for individual games where available and represent theoretical long-run averages, not guaranteed session returns.

9.Responsible Gambling

7slot is committed to promoting responsible gambling and maintaining a safe environment for all players aged 21 and above. The following provisions reflect our obligations and the tools available to Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via their account settings. Requests to reduce limits take effect immediately; requests to increase limits are subject to a cooling-off period.
• Session Limits: Players may configure session time reminders and automatic session end notifications.
• Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of not less than six months. During this period, the Player's account will be locked and promotional communications will cease. Self-exclusion requests should be submitted to the support team in writing.
• Reality Checks: Periodic on-screen notifications are available to remind Players of their session duration and cumulative spend.

If gambling is causing harm to you or someone you care about, we encourage you to seek support. The 7slot Responsible Gambling page contains further information and references to relevant support resources for Malaysian players.

For players aged 21 and above only. Gambling should remain a form of entertainment, not a financial strategy.

10.Intellectual Property

All content on the 7slot Platform, including but not limited to text, graphics, logos, interface designs, database structures, and software code, is the property of 7slot or its licensed third-party suppliers and is protected by applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes. This licence does not permit Players to copy, reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works from any part of the Platform without prior written consent from 7slot.

Any unauthorised use of Platform content may result in immediate account termination and may expose the offending party to civil and criminal liability.

11.Limitation of Liability

To the fullest extent permitted by applicable law, 7slot and its officers, directors, employees, agents, and technology providers shall not be liable for:

• Any direct, indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, the Platform.
• Losses arising from technical failures, system outages, or interruptions to internet connectivity beyond the Operator's reasonable control.
• Any loss resulting from the unauthorised use of your account credentials where you have failed to maintain reasonable security.
• Decisions made by Players regarding staking amounts or game selection, which are made voluntarily and at the Player's own risk.

Nothing in this Agreement excludes liability that cannot be lawfully excluded, including liability for fraud, wilful misconduct, or any other liability that applicable law mandates cannot be limited.

12.Account Suspension & Termination

7slot reserves the right to suspend, restrict, or permanently close any account where:

• A breach of any provision of these Terms is suspected or confirmed.
• The account holder is found to be below the minimum age of 21.
• Identity verification cannot be completed to the Operator's reasonable satisfaction.
• Fraudulent, deceptive, or abusive conduct is detected in connection with the account.
• A responsible gambling self-exclusion request has been submitted.
• The account is subject to legal or regulatory investigation or order.

On account closure, any remaining withdrawable real-money balance will be returned to the Player via the last verified payment method, subject to the completion of outstanding verification requirements. Bonus funds not subject to a completed wagering requirement will be forfeited on closure.

Players may voluntarily close their own account by submitting a written request to the support team. Closure requests are processed within the timeframe stated in the support documentation.

13.Privacy Reference

The collection, use, storage, and disclosure of personal data in connection with your use of the 7slot Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge the Privacy Policy.

The Privacy Policy explains the categories of data collected, the purposes for which data is processed, the legal basis for processing, your rights as a data subject, and the procedures for submitting access or erasure requests. We strongly encourage all Players to read the Privacy Policy in full prior to registration.

14.Amendments

7slot reserves the right to amend, update, or replace any provision of these Terms at any time. Where changes are material, the Operator will endeavour to provide reasonable advance notice by posting a notice on the Platform homepage or sending an email to the registered account address.

Amended Terms will take effect on the date specified in the published notice, or — where no date is specified — immediately upon publication. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree with a material amendment, you must cease using the Platform and may request account closure in accordance with Section 12. The most recent version of these Terms will always be available at the URL https://7slot.casa/terms-conditions.

15.Governing Law & Dispute Resolution

These Terms and any disputes or claims arising from or in connection with them shall be subject to the governing law applicable to the Operator's licensing jurisdiction. Players in Malaysia acknowledge that accessing online gambling services may be regulated under Malaysian law and are solely responsible for ensuring that their use of the Platform complies with their applicable local laws.

In the event of a dispute relating to bet settlement, account balances, or Platform functionality, Players should first submit a formal complaint to the 7slot support team. The support team will acknowledge complaints within two business days and endeavour to resolve them within fourteen business days of receipt.

If a dispute cannot be resolved through internal support channels, Players may escalate the matter in accordance with the procedures published in the relevant licensing documentation. Details of applicable dispute resolution bodies are available upon request via the support channels.

16.Contact Us

For questions or concerns relating to these Terms and Conditions, please contact the 7slot support team via the following channel:

• Website email: [email protected] (plain text — not a clickable link)
• Live chat: Available 24/7 via the support widget on the Platform homepage
• Response time: 3–5 minutes average via live chat; email responses within two business days

Support is available in English, Bahasa Melayu and Chinese. When contacting support regarding a Terms-related query, please include your registered account username and a clear description of your concern to allow for prompt handling.